Administrative Assistant
We are looking for a remote or in person, seasonal, full time Administrative Assistant. This is a seasonal position (Now - October 31) with an opportunity to transition to a year round position based on performance and company need.
PREVIOUS EXPERIENCE WITH PESTPAC SOFTWARE AND IN THE PEST/LAWN CARE INDUSTRY IS PREFERRED.
As an Administrative Assistant for All Green, you are the primary contact for our customers and you are the first impression for new and current customers, basically the 'voice' of our company. We are looking for an energetic person who understands the importance of great customer service. The basic responsibilities are:
- Answering customer service and scheduling calls
- Processing customer payments
- Inputting technician recommendations and emailing to customers
- Customer retention calls/emails
- Customer education
- Completing daily follow up tasks in CRM (scheduling resprays/call backs, addressing customer questions and concerns, following up with customers about service assessments, etc).
The Basic requirements we are looking for are:
- Customer service experience
- Remote work experience (preferred but not required if working remotely)
- Type a minimum 40 words per minute
- Punctual with a great work ethic
- Able to balance a variety of daily tasks in a busy environment
- Able to manage yourself and your time to complete daily tasks and call volumes
- If working remotely, have computer with remote video/audio meetings capability. All Green will provide a company VOIP phone and matching phone headset.
We offer the following:
- A competitive wage
- Gym/Health Wellness Reimbursement
- Health Insurance Premium Reimbursement
- Seasonal Bonus (extra $1.00 per hour for every hour worked), paid out after October 31
Please complete the online application. Be sure to fill out a cover letter and attach a resume. Thank you and good luck!